Privacy Policy

The Yellow Bamboo Resort & Spa is a set of related Internet sites for hotel, resort and accommodation properties owned and operated by The Yellow Bamboo Resort & Spa. We have the goal of creating an amazing vacation experience for you, and as such are committed to your privacy. This privacy policy describes what information we collect on our website and in the use of our Products and Services, how we use that information, and what options we offer you to control your personal information.

We will need to process your personal information in order to offer you our Products and Services. By using the website or purchasing our Products or Services, you confirm that you have read and understood this privacy policy (“Privacy Policy”) including how and why we use your information and that your use of the website is subject to the applicable Terms of Service and this Privacy Policy. If you do not want us to collect or process your personal information as described herein, you have several choices including limiting the information we collect on you, or not using the website, or our Products and Services.

Usage of our website is at your sole discretion and by using the Website or purchasing our Products and Services, you acknowledge that The Yellow Bamboo Resort & Spa will use your information in India as well as any other country where The Yellow Bamboo Resort & Spa operates. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. We will transfer personal information only to countries to which we are permitted by law to transfer personal information and we will continue to ensure that your personal information is appropriately safeguarded.

In the course of providing you access to the Website, as well as Products and Services, The Yellow Bamboo Resort & Spa collects and receives personal information in a few ways. Often, you can choose what information to provide, but sometimes we require personal information from you to carry out certain activities such as booking rooms. This section details the ways in which we collect information from you and how that information is received.

In order to book your stay at our properties, we require your personal details. This requires a name associated with your account, an email address at which we can contact you, mobile number and additional information including a contact address, a billing address, and your credit card information to help confirm your booking. We may collect some of the above personal details through contact forms on website in order to get in touch with you about packages or other Products and Services.

The Yellow Bamboo Resort & Spa receives and records information from your browser or mobile device when you visit the Website such as your Internet Protocol (IP) address or unique device identifier. Cookies and data about which pages you visit on our Website allow us to operate and optimize the Products and Services we provide to you. This information is stored in secure logs and is collected automatically. We may combine this browser information with other information we collect about you. This information is used to keep the Products and Services secure, analyze and understand how our Products and Services are used, optimize such usage, and provide advertising across the Website as well as certain Products and Services to personalize your experience.

bWhen you use The Yellow Bamboo Resort & Spa Website, we collect location information about you including your IP address, your location, browser information, and how you came to the The Yellow Bamboo Resort & Spa Website. This information is collected for various purposes, including advertising, analytics and to serve content as it relates to certain Products or Services, as well as to provide you with localized content, recommendations, and marketing. You may revoke our permission to collect some of this data, including your location and browser information through your Browser Settings, but this may limit functionality in some cases. We share this information with certain third-parties in order to provide you with our Products and Services.

We may share personal information with third parties who provide services to The Yellow Bamboo Resort & Spa, such as payment processors, email delivery services, and advertising service providers. When The Yellow Bamboo Resort & Spa shares your personal information and other collected information with third party service providers, we require that they use your information only for the purpose of providing services to us and that their terms are consistent with this privacy policy.

When you interact with The Yellow Bamboo Resort & Spa, we and authorized third parties place cookies on you and your account activity as described in more detail within our Cookies Policy. We use this information to serve you certain advertising content. Similarly, we market our Products and Services to you and communicate important information and product opportunities to you. If you do not wish to receive these marketing communications from us, you can tell us and remove yourself from our marketing communications via the unsubscribe and opt out options in our email communications and your Browser Cookies Settings.

For Products and Services requiring payment, we collect a billing name, phone number, and email address. We also collect a billing address for invoicing purposes. If you elect to pay by credit card, The Yellow Bamboo Resort & Spa may engage a third party to securely process your payment. All payment processing is done through a PCI DSS compliant third party. If customers are paying by a credit card, their card details are vaulted through a third party payment gateway. The Yellow Bamboo Resort & Spa will store an encrypted token along with the last four digits of the credit card and the expiration month and year of the card and will not store or retain any other billing information about you.

The Yellow Bamboo Resort & Spa partners with third parties to enable advertisements on their platforms. These partnerships provide third parties access to the anonymous cookie information collected by us. In providing this opportunity, The Yellow Bamboo Resort & Spa and its third party partners may collect and use your personal information to tailor your advertising experience to suit your interests and skills.

• Our advertising products and services require us to collect certain personal and non-personal information on you, which includes:
• Data from advertising technologies like cookies, web beacons, pixels, ad tags, and browser/device identifiers
• Information you have provided to us directly including your name, email address and phone number.
• Usage analytics including your visits to the Network, browsing and search history
• Information from our advertising partners (e.g., device type and location)

 Privacy is a guiding principle of for The Yellow Bamboo Resort & Spa and we value your privacy. To this end, we provide you with the ability to control how your information is stored, and what information is collected. You may change your browser settings and choose not to share certain information by disallowing the creation of cookies. Additionally, much of the data we collect is voluntary and your choice entirely to provide us or not. Of course, should you wish, you may also request the permanent deletion of your data, in which case all personal information collected on you will be removed from our servers and encrypted (except, in some cases your IP address required for security purposes, site maintenance, and spam protection).

We also provide you additional data control options, created by the GDPR, but provided to the The Yellow Bamboo Resort & Spa community regardless of geographic location with respect to your information, including data access and portability (including the right to obtain and download a copy of the personal data you provided to The Yellow Bamboo Resort & Spa), data correction, data deletion (where PJRH will delete personal information stored on you, which we are not required by necessity to maintain), and the ability to have us stop processing your personal data (with certain exceptions as may be necessary). Please also be aware that in order to provide some of these data choices to you, we may need to first verify your identity. We will make reasonable efforts to verify your identity, however if we are unable to do so, we reserve the right to refuse such a request in keeping with data privacy and information security principles. You may additionally control the receipt of certain marketing and advertising communications from The Yellow Bamboo Resort & Spa. Some messages that we send are required, and related to our legal obligations, or service related and mandatory. Other messages, like marketing and advertising, are voluntary. We provide you with the opportunity to opt out of direct communications through unsubscribe options in our emails.

In order to provide the The Yellow Bamboo Resort & Spa website along with the Products and Services described in this policy, we may place cookies on you as well as partner with third parties including advertising partners, who may use cookies or other similar technologies to provide you with advertising based on your browsing activities and interests. Please see our Cookies Policy for additional information on how we use cookies and what third party cookies we permit.

When you access The Yellow Bamboo Resort & Spa  website and use the Products and Services we offer, we collect, display, store, share, transmit, and process your information in the manner described in this policy. In order to carry out these activities, The Yellow Bamboo Resort & Spa may rely on a number of legal bases in order to process your personal data, including where:

• Necessary to perform the contractual obligations in our Terms of Service and in order to provide the Products and Services to you
• Necessary for our legitimate interests
• Necessary to comply with a legal obligation or to defend legal claims
• Necessary to protect the public interest or vital interest of others
• You have consented to the processing, which may be revoked at any time

We may amend or update this policy from time to time, and will notify you of any material changes to this policy. Previous versions of this privacy policy are available upon request.

General Contact Information info@theyellowbambooresort.com